Ownership and Access: Understanding ArchWell Health’s Senior-Focused Primary Care Model

Introduction: The Rise of Senior-Focused Primary Care

As the American population ages, the demand for senior-focused healthcare is increasing rapidly. Companies like ArchWell Health have emerged to address this need by providing value-based primary care to adults 60 and older. If you’re researching who owns ArchWell Health, how their organizational structure works, and how you can access their services, this guide provides a comprehensive overview based on the latest verified information.

Who Owns ArchWell Health?

ArchWell Health is owned by ArchWell Health Medical Holdings LLC , a Nashville, Tennessee-based company. In specific states such as Florida, its operations are managed through subsidiaries like ArchWell Health Medical of Florida LLC, which is based in Lithia, a suburb of Tampa. This state-specific structure allows ArchWell Health to expand across different regions while maintaining centralized ownership and direction [1] .

The ownership model is typical for healthcare organizations expanding nationally, as it helps them comply with varying state regulations while benefiting from the resources and expertise of a centralized holding company. The parent entity, ArchWell Health Medical Holdings LLC, oversees strategy, brand, and leadership, ensuring consistency in quality and mission across all locations.

Leadership and Governance

ArchWell Health’s leadership is comprised of industry veterans with experience in healthcare management and clinical practice. Carl Whitmer serves as Founder and Chief Executive Officer, bringing significant expertise in scaling healthcare operations nationally. Dr. Don Goddard is President and National Director of Primary Care, providing clinical leadership and guiding the patient care model. The executive team also includes a Chief Financial Officer, Chief Clinical Officer, and several Vice Presidents overseeing different operational and clinical domains [5] .

This leadership structure ensures that both business operations and clinical services are aligned with ArchWell Health’s mission: to improve the lives of senior members through excellent, accessible primary care. The focus on value-based care means that provider compensation and organizational performance are tied to patient outcomes, not just volume of services.

Business Model and Services

ArchWell Health specializes in primary care for adults 60 and older , with a specific emphasis on serving those enrolled in Medicare Advantage plans. Their care model is designed to offer:

• Longer appointment times for in-depth care
• In-house lab testing for efficiency
• Same-day scheduling options
• Weekly social activities to encourage wellness and community

Each care center is located in or near neighborhoods with significant senior populations and is designed to be easily accessible. The intentional placement of centers addresses disparities in access to quality primary care that seniors often face [1] . The company partners with major Medicare Advantage insurers, including Aetna, Anthem, Cigna Healthcare, Devoted Health Plans, Humana, and United Healthcare, making it accessible to a broad range of Medicare beneficiaries.

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Geographic Reach and Recent Expansion

Headquartered in Nashville, ArchWell Health has expanded rapidly across the United States. In early 2025, the company announced the opening of sixteen new centers in six cities, including new locations in Denver, Jacksonville, Lincoln, Little Rock, Montgomery, and Tucson. This expansion is part of their mission to bring high-quality, value-based senior care to underserved markets [3] .

The company’s growth strategy is driven by the demographic trend of over 10,000 Americans becoming eligible for Medicare every day. By focusing on markets with limited access to primary care for seniors, ArchWell Health aims to fill critical healthcare gaps and improve community health outcomes.

How to Access ArchWell Health Services

If you are interested in becoming a patient, ArchWell Health serves individuals aged 60 and over, particularly those enrolled in Medicare Advantage plans. To access their services, you can:

1. Identify if there is an ArchWell Health center near you. Visit the official ArchWell Health website and use their location finder tool to view current and upcoming centers.
2. Check with your Medicare Advantage plan to confirm whether ArchWell Health is an in-network provider. The company partners with several major plans, but coverage may vary by location.
3. Contact ArchWell Health directly by phone. Their main website provides up-to-date contact numbers for each region and for general inquiries.
4. Schedule a new patient visit. Centers typically offer same-day or next-day appointments for eligible patients.
5. Bring your Medicare Advantage identification and any relevant medical records to your first appointment.

If you do not currently have a Medicare Advantage plan but are interested in switching, you can contact a licensed insurance agent or visit the official Medicare website to explore available plans in your area.

Practical Steps for Getting Started

For those interested in joining ArchWell Health or learning more about their care model, here are step-by-step instructions:

1. Search “ArchWell Health locations” online or visit the official ArchWell Health website to find the nearest center.
2. Review the list of accepted insurance plans and confirm your eligibility.
3. Call the center’s listed number to speak with a patient coordinator who can answer questions about services, enrollment, and what to expect at your first visit.
4. If you’re considering switching to Medicare Advantage, consult with a trusted insurance advisor or use the official Medicare.gov plan finder tool to compare options.
5. Prepare for your appointment by gathering your insurance documents, a list of current medications, and any recent medical records.

ArchWell Health also encourages new patients to participate in their on-site wellness programs and social activities, which are designed to foster community engagement and support overall well-being.

Alternative Options and Comparable Models

If ArchWell Health is not available in your area, consider these alternatives for senior-focused primary care:

• Look for other value-based care providers in your region that specialize in senior healthcare. Many national and regional groups offer similar models.
• Consult your Medicare Advantage plan’s provider directory to identify in-network primary care providers with a focus on older adults.
• Contact your local Area Agency on Aging for referrals to primary care centers experienced in serving seniors.
• If you have unique healthcare needs, ask about programs for chronic disease management, preventative care, and wellness services.

It’s important to research each provider’s reputation, care model, and patient satisfaction ratings before making a decision.

Potential Challenges and Solutions

Some seniors may face challenges such as transportation barriers, limited local options, or confusion about Medicare Advantage enrollment. ArchWell Health’s model addresses these issues by placing centers in accessible neighborhoods and working with multiple insurance plans. If you have additional needs, consider:

• Inquiring about transportation assistance with your Medicare Advantage plan or local senior services agency.
• Asking ArchWell Health staff about telehealth or home visit options, if available in your area.
• Seeking out community resources, such as senior centers or faith-based organizations, that may help coordinate care and access.

If you are uncertain about your eligibility or the enrollment process, ArchWell Health patient coordinators are available by phone to provide personalized guidance.

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Summary: What Makes ArchWell Health Unique?

ArchWell Health stands out for its ownership structure anchored in a national holding company, experienced leadership, and a mission-driven approach to senior care. The company’s focus on value-based, personalized primary care for adults 60+-combined with strategic partnerships with major Medicare Advantage plans-makes it a compelling option for eligible seniors seeking high-quality healthcare. If you are interested in accessing their services, use the practical guidance above to get started, and remember that alternative options may be available if ArchWell Health is not in your area.

References

• [1] Jacksonville Daily Record (2025). ArchWell Health files with state to do business in Jacksonville, Orange Park.
• [2] ArchWell Health (2025). Leadership | ArchWell Health | Senior Care & Wellness.
• [3] ArchWell Health (2025). ArchWell Health Opens Sixteen Centers in Six Cities.